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Privacy Policy

Effective Date: October 21, 2022

Our commitment to brokers: Your clients' data remains exclusively yours. We serve as a technology provider and secure data processor, never competing with your agency.

Our Privacy Commitment

Broker Data Ownership

All client data entered into our system remains the exclusive property of the broker. We will never use your clients' information for our own agency purposes.

Enterprise Security

Your clients' information is protected through advanced encryption and security measures that meet or exceed HIPAA requirements. Learn more about our security infrastructure.

Data Segregation

Each broker's client data is strictly segregated and accessible only to authorized users within your agency.

Agency Independence

We maintain strict boundaries between our technology services and your agency operations, ensuring your client relationships remain exclusively yours.

Your Rights as a Broker

Complete Data Control

As a broker, you have full control over your clients' data, including the right to export, modify, or delete information as needed.

Access Management

You can manage access permissions for your team members and control who can view or modify client information.

Data Portability

Your data belongs to you - we provide tools to export your information in standard formats if you ever choose to switch providers.

Transparency

We maintain detailed audit logs of all data access and modifications, available to you for compliance and security purposes.

Data Usage & Protection

As a technology provider to insurance brokers, SnapHealth maintains strict data sovereignty principles. All client data entered into our system remains the exclusive property of the broker who entered it. We will never use your clients' information for our own agency purposes or compete with your business.

Data Processing

We process your clients' data solely to provide the services you've requested, such as generating quotes, managing client relationships, and facilitating insurance applications. All data processing is conducted under strict security protocols that meet or exceed HIPAA requirements.

Security Measures

We employ enterprise-grade security measures to protect your clients' data, including encryption at rest and in transit, secure access controls, and regular security audits. Our systems are designed to maintain strict data segregation between different brokers' client information.

Data Access & Control

You maintain full control over your clients' data, including who can access it within your organization. We provide detailed audit logs of all data access and modifications, and you can export or delete your data at any time.

If you have any questions about our privacy practices or need to speak with our compliance team, please contact our HIPAA Compliance Officer, Principal, Joshua Brooker, at (717-400-1244) or via email at jbrooker+compliance@mysnaphealth.com.

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14 years of expertise in health insurance

Customer Service Email: outreach@brokers.mysnaphealth.com

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